Quality and service not acceptable

Quality and service not acceptable

HP Envy 15 J013SG 39.6 cm (15.6-inch) notebook (Intel Core i7 4702MQ, 2.2GHz, 16GB RAM, 1TB HDD, NVIDIA GF GT 750M, Win 8) Silver (Personal Computers)
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Customer Review

Servie Hotline costs money. In defect you have to send the device in for weeks. The keyboard has a very poor quality. The keys wobble and an arrow key is after a short time already broken ...
About Beats Audio you need not talk already. The drivers are outdated and unknown devices in Device Manager dive on.

For a device in the price range this is absolutely unacceptable. That was my first and last HP laptop. If the next time a Dell Alienware. So you can mess it up.

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