The protective sleeve has unfortunately endured only one year, then the material dissolved formally and it emerged holes and cracks. The complaint by Leifheit was "Since this is the comment in the protective sheath around a wear item, is then generally no guarantees. However, the shell should not be damaged after a short time. Therefore, we would like to look at the cover, so that we check this and if necessary can change. " This means that there is no guarantee a new protective case, although I have to send images to the support in advance ...
For my taste, this is unnecessarily complicated and therefore I can not recommend the product both of support and quality point of view! We then opted for a Brabantia: which is unfortunately a bit short, but know even after almost a year not even signs of wear and tear on.