Quality problems in Brown

Our alarm clock (same model of Braun) has given up the ghost after 20 years. The joy was great, I still found the same model here. However, the first alarm came already defective at the red and green switches have had no pressure point, the alarm clock did not wake for specified time or not aroused by.

Exchange was by Amazon, Wei usual, no problem. The new one is better, but he is ticking partly loudly audible. Depending on where the second hand is currently located. He is my husband to the bed, it does not bother him. I'm sensitive and if he would stand beside me at the table, he would be sent back.

What makes Braun quality control? That can not be it, these are 2 alarm here is not ok. For almost 40 Euro must not happen that.