The serial numbers for 2 PCs and 1 SmartPhone could be activated with or SYMANTEC NORTON and used only after Live Chat. Summary in a serial number for the PC. Other available serial numbers for NORTON MOBILE SECURITY were also summarized in a serial number of Norton and then could be activated and used ONLINE. The support is good, but it requires a lot of time until everything is running as it should run through the software. The usability needs to be improved.