So wait again and go on vacation. After 21 days, then demand by email, because status was unchanged. No Reaction. After 28 days, call and complaint. Then two days later Email that has been working on the equipment. We're talking about the replacement for displays with a marketable smartphone (HTC 500).
After 31 days then a status message, the unit was repaired and prepared delivery. But not yet been sent. May take another 7 days after telephonic demand. Huh? Status if the unit has been sent there is not even and the "Romanian" hotline also has no other information sources. Please be patient ...
Callback on Ergo and portrayal brought only a terse "We are only the insurance and not the service." Conclusion: Never ever again insurance by Ergo. If we do not manage it even with simple things a display repair, to instruct or to ensure the quality and service of a reasonable service, I would not imagine any other claims. Therefore. 0 stars if it were possible.
