Hmmm maybe my device is defective, but if I want to barbecue steak, I switch to stage 3 and allow the plates 15 get hot until the lamp goes out. Even when drauflegen of Fleiches you realize that the heat is not sufficient. This creates steam and the Fleich is cooked normal. .... Cooked Fleich tastes very modest, so it wandered also equal in the trash. great! The way I see it, the plate is too cold to grill at level 3 still neat.