Have only done me when ordering difficult. Gigaset and Panasonic! I then decided to go for the Panasonic. This phone can do everything I need for my household. Answering machine easy to use - even from the handsets available. Make entries or changes in the phonebook on one handset and tell the other handsets. The internal phone calls, although only to a bit awkward but you get used to it very quickly. Delivery went smoothly.