Basically this tool work right away after installation. However, I can not with the apps that I have purchased for example PowerAmp for M3U and MP3 files, access. The "included" app not even supports playback of M3U playlists on which is based all my order. After twice half an hour on hold on the phone and after four weeks without an answer to my inquiry to the hotline via Toshiba's web site I give up now and send the item back. Too bad, yet I appreciated a Toshiba as a premium manufacturer.