Unfortunately, only short pleasure

Actually, it's a great station, but unfortunately after a short time the joy over.

After 1,5 year of use, our station has left water vigorously. After we the very hard to reach customer service but then reached times, the unit has been picked up. In the meantime, we had 2 repairs at Philips and again (last repair is just 4 weeks ago) again faulty. Instead of steam water comes in large beam. Not only that everything is wet with water, it is piping hot and dangerous.

The station reportedly has a self-cleaning mode. To this end, Philips has even installed a "Used water tank". But this is always empty and with us still in new condition, the cleaning works apparently not. According to the manual, this should start to use the anti-scale cartridge and are also indicated by a signal LED. Both does not work with our equipment.

2 times we have sent the device to Philips for repair. Every time the unit returned with the note "lime". Our problem - the cleaning function does not work - Philips has not accepted. We use only distilled water. We also descale every 2 months - although the device anti-Kalkkartuschen has already installed. Our station runs every week about 1 hour.

Another LED should display the exchange of anti-Kalkkartuschen. This too has not been lit up. Philips has not eliminated this problem with both repairs.

Our experience of the device is therefore deficient. With an iron for this investment, we expect a properly operating device and just such a service.

It's a pity, the optics and the concept is great. The unit was also - if it worked fine. But you should mention that on the one hand a compressor is the very loud (every 5 minutes for a few seconds), and secondly, that you have to buy the very expensive anti-scale cartridges repeatedly (which as you can see with us, anyway bring nothing).