When questioned at Amazon we were referred to the Fa. Karcher in Birkenfeld that performs obviously on behalf of the Amazon service for the "no name" device. , The recommendation to return once you have described the problem the unit to Amazon. The delivery took place of a new device to report to Amazon overnight. The return of the defective device via Hermes is something umständig because the package must be returned to a packet station.
The new device is working properly.