1. Power-on and power-up, making coffee:
As already written in some reviews take the boot off and on unspeakably long. On some peak days one is already occupied by 30 minutes, which in the morning when you have to work is not a good start to the day is somehow. In addition, the start-up process is designed completely wrong. From a such an expensive machine it is expected that they analyzed the issues before the start of work 'Do I have enough water? / Do I have enough Beans? / Is my pomace empty? "... But non-existent. This machine works 15 minutes and eventually she finds then that it indeed does not have enough water. Even a water level indicator that could provide the user with such information in advance, does not exist. Similarly, even when making coffee. When I would boil a cup of coffee here expect of an expensive machine that they checked the questions "Do I have enough water? / Do I have enough Beans? / Is the pomace still space?" .. But no. If you're lucky it'll work right away. If you're unlucky breaks the machine in the middle of cooking process and then displays up to "No water! / No beans! / Full marc!". Although the cooking process is then continued after appropriate padding by pressing a button, but it's really annoying!
2. Design of the marc:
The residue, in which the coffee grounds are filled is designed completely wrong by design. The collection container is rectangular in shape, but the coffee grounds falls from above, only in one corner and is stacked there. So it is then that the container up to the top left corner of the machine is completely empty but indicates that the pomace is just full.
3. WMF customer service and other disasters
Right back where right down part. In the warranty period the customer service is outstanding. It was during this period times a repair. Two hours later there was a courier at the door and picked up the device. Then, when the guarantee but was over, it was then so past also.
From a certain number of cups, the machine must to inspect. Material costs, not even 10 euros, total cost of the repair almost 300 euros. After a short time dubious repair, of goodwill and customer friendliness no trace. After several failures, alleged obstructions and bordering on insolence Estimates WMF the part of our machine has now been mothballed.
Very simple conclusion:
Hands Off! For this totally overpriced and poorly designed machine itself a point is still too much. In addition, the coffee tastes no better and no worse than in other machines also.
