Have 2 ordered from this milk frothers as a Christmas present. In principle, well, the foam is nice and thick, but at full load is down on the ground still enough liquid milk. However, the creamer has often dropouts, ie it does simply nothing. Just now happened to me. Later tried again, you go back then, if you're lucky. Since it is not only one of these devices, but in both, I will complain. Stop is time consuming and the costs for the return, I will probably need to carry. 27.01.2010