defective in the second heating. Return freight of defective unit carries buyers

Already during the second use is heated the wax so strong (setting thermometer 60 degrees) that the painting of the metal insert is melted in the unit as well as the usable pot. Therefore, I have returned the device. And the customer service of Tara Cosmetics follows met:

- Although the unit was defective even as new I had to bear the return costs. Here the original response from Tara: "With regard to the return costs, we hereby inform you that these have to be borne by you (see our Terms returning from abroad), but we will pay the shipping costs for the new delivery of the unit."

- Tara suggested as replacement before another as the equipment purchased. Only on demand was the reason: the original device was sold.

Who ordered here must be able to live with this customer orientation!