Installation crashes, Microsoft support is impossible to contact

When buying from Amazon software refers to the Microsoft Office site for installation.

The galley begins

1) creating an account at Microsoft (one wonders why) ..... crash, questions loop, email, sms, confirmation, reconfirmaton .... finally after 1:30 I have an account.

2) Attempt to load office: on the first page are asked to select the country. obviously I select France (I know is dared) selector language remains grayed and no button works or "continue" or support ...., impossible to get out of the page.

Only the FAQ walk button indicating that I can attach the bracket (there I crack). And this reminds me why, 20 years ago, I decided not to go Mac.

administrations knowing only Word, I have to use this stuff on my Mac, even OpenOffice is not good enough for our énarques)

If someone an idea to load this dirt thank you for your help