Unpacked and assembled according to instructions is not where but noted that the wiper rod NOT disassembled BE !!!! This made the return shipment in a bulky package. Service of Amazon was very helpful what can not be said of the Leifheit customer service.
The first use was smooth, but the second attempt of wiping essay no longer fits into the bracket of the wiper device. We tried four of the snap clip to get to a stop. I was about to pierce the part and secured with screws.
The system itself would we liked, but the processing and the operation especially the attachment of the mop head needs to be revised.