Many pores

The service is at first glance - especially for the price - in order. Upon closer examination, I realized that two cups are not glazed inside correctly (even a drop, once an inclusion) and that all the dishes (but only this, the cups for example, are fine) have many fine "pore". I hope that as no leftovers are set.
I suppose that the cups to be replaced - just like the one dish that arrived in an estimated 15 pieces and hundreds of small splinters. But I think that something like this can easily happen when sending crockery, and assume that it will be easily replaced (guarantee application is filed).