not compared to its predecessor

I had this paper roll holder already once before and that for 19 years. This was no longer very nice because of the insertion holes of the mount strong signs of wear could be seen. So I was very glad that it is exactly the same part was still and ordered it immediately. When the paper roll holder came I realized at once that the retaining bar of the role can no longer be pushed together as its predecessor, and the change of role thus no longer as easy as before. Since even the old retaining bar is displayed on the box I sat down immediately with EMSA in connection, but to no avail. My conclusion: the predecessor was much better in the handling!