Only happy, then great disappointment

I had bought this kettle, because he was not as large and the cooking area does not contain plastic parts. Unfortunately the boiler broke down after about a year and the warranty had expired. The legal guarantee of two years' says that after 1/2 years, the customer must prove that the defect has already been present at purchase. This is often virtually impossible. Therefore, it is better off with larger merchants, which is often exchanged the goods within the warranty period without question. The dealer who sold me this stove, Fa. Bekan of Frankfurt is probably only a small company, the abspeiste me with very scarce mails. Something I call no customer service. So I buy the next time at a major dealer. Again something learned.
The stove, I would not buy anymore. I've my back about 8 years old Petra stove brought out, made him really clean and it looks like new.