- ITIL V3-2011 - Basics - Definitions - Tags - Jean-Luc BAUD - Books

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  I use it as a memo for my contest ingé  

  ITIL V3-2011 - Basics - Definitions - Tags (Paperback)

  I prepare an engineering contest. I use it as a memo for my engineering contest. Very useful and functional for the theoretical contribution and remember key terms.
  Buy at Amazon.com