I could tell you more if I had received, it never happened to desstination. fact can be the happiness of a carrier, you have to ask them. I put mine to the driver, very terse response, no commercial sense.
I remember to have a smooth skin and good circulation grandmothers used the loofah - so happy with my purchase I highly recommend this seller and also the use of loofah.
Product quality is poor (strings of bits come off the glove and détricotent) but good considering the price it was not that I expected better but it is a pity!