I'm on my fourth product. The first did not seem new and melted on one side. Other packagings other three devices are also missing Receipts (no plastic, no scotch closing the box, guarantees folded as if they had been crushed when handed the device in the box, the son arranged anyhow below, etc ...) then can be some order their pancakes party for one evening and return but if that's the case it's not my fault and I do not have, in the recovery these boxes .. .or then it should be noted that these are not new appliances which justifies the price difference compared to other sites. It is written nowhere! I am very very disappointed by amazon!