White plastic part is the weak point in the hinge

Appointed on 04.01.2015 and delivered on 01/06/2015. All The Best. Have just the defective hinge (bottom) changed, since 100% the same hinge as the defects. If adopted, the upper hinge, then I have to give back the freezer to defrost and carry out the change Prozedure again. The white plastic part is the weak point in the hinge. It was sticking when you open the freezer door and part of the white plastic part fell to the ground. The built-in coil spring hinge looked out of the hinge and the door would not close. The door of the freezer was opened in the vinous not even 4 years. When the refrigerator door (very much often moved) keep the same hinges nor. If the built-in vulnerability from the manufacturer Hettich, or a Monday Product me installed? When I have this Hettich hinge at least not found. Otherwise, the hinge is perfectly, so 5 stars.