Unwrapped, tried using another program.

I've always done my tax return ELSTER, thinking that Taxman 2012 could be helpful under certain circumstances - ergo, the program was tested on the whole, very loving family. Unfortunately, no one of us was happy with the result.

POSITIVE:
+ The video explanations and information on the various points are clearly and comprehensively usually and probably also suitable for beginners.
+ Documents can be added to a document manager which is a bit difficult to handle, but as a cross between the notes and checklist is a good approach.

NEGATIVE:
- The program is based on a strong Bible Handbook, where the information that eh throws a program in actu of the head, are again read in print. I have a digital version - if possible with the index or search feature - found handy, environmentally friendly and meaningful.
- Neither the manual nor program offer a search function that helps the question of where certain information to be entered. In our family, pretty much everyone has encountered some unsolvable problem (Tags: freelance work on the side, VBL, care sickness benefit), which can be free of problems solved with the help of google ELSTER usually. In 2012 Taxman you stand there in front of a wall.
- Inquiries via email will not be answered, to obtain a block mail by referring to a paid number, however, can only help you with software problems. Where certain things can be accommodated in the form, white as well as no - so you get only a paid notice in this respect on useless manual.
- The anyway not so amusing process of Datenabtippens is interrupted by the meter through pop-ups with registration requests. Once after every start I would have understood, but several times during a session? Sorry no. Once "No" must be enough click here.
- Said "Registration dichs" include a subscription trap. Integer and trustworthy is different.

CONCLUSION:
Those who feel overwhelmed by Elster and his associates, and has a standard job with no special insurance or other income, is in this program probably is not wrong if you do not feel disturbed by the obtrusive pop-ups. All in all, my program but too confusing - and by the permanent registration requests, including subscription to the event also frivolous! - When I could really recommend it in good conscience.