Have two frames ordered and both are at each 3 points quirks, or scratches. But falls on not just, so I keep them.
The required fields format of 14 x 9 is somewhat problematic. Photos have indeed either 10 x 15 or 9 x 13. I therefore recommend images of 10x15 that can be cut to size. But if the image is too small, it looks despite hinterlegtem white background from stupid.