Lousy customer service

Lousy customer service

Faber-Castell 110088 - Art & Graphic COMPENDIUM wooden case (Office supplies & stationery)
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Customer Review

is in this case a white pencil, and unfortunately enclosed no description for it. I have a mail to Faber Castell written with a request for "clarification". These are a few weeks ago, but I got no answer.
Next time, certainly no more Faber Castell will already be other good pins.

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