- The Apple experience - Carmine Gallo Marianne Bouvier Magali Guenette - Books

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  • An exceptional customer service  

    The Apple Experience (Hardcover)
    The example of Apple Stores may seem remote and difficult to reproduce as it is specific. But the author attempts to model the best practices in order to make them more easily transferable to other industries. It shows that the customer experience in
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  • To know all the scenes of the Apple customer service  

    The Apple Experience (Hardcover)
    This latest installment of Carmine Gallo completes his trilogy of excellent books about the Apple company. After the presentations of Steve Jobs secret where we learn all the tricks of effective communication, and The Innovation Secrets of Steve Jobs
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  • An example to follow  

    The Apple Experience (Hardcover)
    As always steeve Jobs is a leader is a role model in all areas. Since this book I buy apple because I know that their customer service is worth it.
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  • Customer experience  

    The Apple Experience (Hardcover)
    A fascinating book that analyzes in detail the conditions of success for a successful customer experience. The author gives us a vision sometimes a little too idyllic world of Apple, but that does not invalidate the relevance of these analyzes.
    Buy at Amazon.com