Super Customer Service by CS - Trading after complaint

Package arrived as ordered - unpacked, almost completely assembled and then at the very end ... broken a role! Very disappointed we could the gift for a relative unfortunately passed just defective. Ok, I should have been in front of the suppliers have to unpack and control everything, etc. But let's face it, who does that? Did then reclaims via Amazon at CS Trading and a paired days later not only a role but 5 by mail! Thank you very much. One can say that it is ok for the price on the product itself.