Finally a book accessible and enjoyable to read on a subject repeatedly treated but often off-putting way. Here, no pompous advice or grand theories, no references to illustrious psychoanalysts every page ... In each chapter, I have the impression of being in the company of a friend who wishes me well, that takes me by the shoulder and tells me with simplicity and care. An effective book that strikes the right balance between theoretical and practical exercises for everyday use, personal or professional environment. I highly recommend it and I always keep handy! Congratulations to the authors!