Everything got so bad until the complaint 3 weeks waiting for an appointment, the last week has taken place, unfortunately without success, because parts had to be ordered, which did not come until today. To find out the state of affairs, I tried Saturday at the hotline and the forwarding of paragraph 2 to call. The first time I've placed on hold after 30 minutes, the second time of my phone battery went to 1:12 hrs. From. After charging I have the 1 set, there came also quickly Cro off, but could not help further and asked me later again to choose the 2, because the repair service is responsible for it will be noted, however, that occurred Monday urgently to contact me. On Monday, I again tried to call the 2 and abandoned after 45 minutes on hold, because I had to work. A call from the repair service is of course not take place. Eventually I returned to someone under the 1 who gave me the direct dial from the repair service. There I also achieved a colleague who told me that I should call at Gorenje and Gorenje has the spare parts are not sent so far out. So again call Gorenje .. all the action has all the two days lasted, I hung about 3 hrs. On hold, made 10 calls, so I am told that I am now but get a new refrigerator that over the next 2 will come weeks.
Therefore I'm waiting continues on the new refrigerator, must every 3 days all edible things in the refrigerator or on the balcony of fluctuating temperatures are due to throw away + electricity consumption is likely to have slipped from A ++ to D, since the refrigerator for months runs continuously and never switches off in between.
For little money, unfortunately you also get little or no service. Gorenje unfortunately never again ..
