I have not purchased the product at Amazon. It was actually a good impression so far. As always, only a rudimentary Quick Guide here. Trying the Archos web site to download the appropriate Bedieenungsanleitung failed because neither on the packaging or in the specifications which are stored in the Tablet of the exact type is defined. In both cases, is only 101 Neon. Thus not even be found, for example, the specifications for the purchase of a micro SD card. Whether this intention is to satisfy even the older models to bring to the man or just sloppiness of the manufacturer, I can not understand. It is definitely annoying. Next time I'll spend some more money and stay which give themselves in the electronic document more trouble at the company. (Manual easy to find or as a file on the device). Subsequent to the devaluation of 3 to 2 stars. I opened all the 101 neon documentaries on the Archos site and simply everywhere found the Quick Start Guide. Will contact the manufacturer and return the unit if necessary when there is no reasonable documentation to do so. Supplement 10.03.2015 The service is also poor. Afternoon 2 times called for free no place. In the evening 15 minutes to queue and then canceled on hold with regard to closing time. No E-mail address for the service.