Unfortunately, even when I - thank goodness for Amazon purchased - coffee that happens, what I've read in several reviews: The machine is leaking and instead prepare coffee, the water at the Untereite the machine runs out. Already at the initial start-up carried out after instructions came over the steam nozzle no water, so should be like that. However, since the machine indicated no mistake, I tried to make a cup of coffee. The machine rubbing the coffee, but it came to no coffee. But the coffee was suddenly in the water, that the water ran out at the bottom. Off machine, eliminating flooding and switched the machine on the sink again; Flushing operation was carried out, unfortunately via the direct path over the bottom of the machine. The water apparently occurs already on the way to the water heater, since it was cold. Machine was packed again and went back. Other negatives: no mention in the description that comes with the machine water filter every 2 months must be replaced - a significant cost factor that should be considered. And if you need such a thing, if the water quality is okay? Unfortunately no indication of whether the machine can be Berti just without the filter. The manual is extremely poor; Translation errors, missing parts of sentences or equal to whole sentences in Italian in the German description. This need not be. After us our last-De Longhi coffee machine has served nearly 11 years before she passed away, De Longhi gets another chance: I'm going to order the 3000, which is identical to our last coffee. Perhaps klappts time.