Hotline is hard to achieve. You have to try on countless occasions - for the "overload" promised callbacks not done. New equipment has been replaced due to incorrect routing after 6 months. The new device can only plan up to 1000 km. For further routes the message "The route is too long, they will be updated when we are approaching the goal." The customer needs to know the route and not the Navi! On appeal by registered letter and acknowledgment of receipt from 1:08:13 to senior management to date, no response has been made. Still possess a Snooper Ventura S 7000, which is great. Unfortunately there was for this Wohnmobilnavi which easily 2500 km planned, no software for Morocco. Had bought us only because of Morocco Map this Garmin. Unfortunately, in February 2013 newly purchased Garmin Morocco Map of Morocco did not work! Finally, with a 4 year old Morocco Map of TomTom (Go 920) traveled (which has still not working and TomTom creates the planning more than 2,500 km of track) .Both at Snooper and at TomTom have contact to reach at any time! We regret to have bought this expensive device from Garmin with the poor customer service!