Poor fitting, poor customer service

Poor fitting, poor customer service

Hansgrohe Focus single lever mixer Sink wall mounting with backflow preventer, chrome, 31940000 (tool)

Customer Review

I have a gas boiler and therefore wanted to buy a quality valve. Have therefore decided from Hansgrohe. Unfortunately, the valve has the pressure of the hot water so inhibited that the spa is not started.
In addition, the thread is simply canceled the connection to the hose of the shower when removing the hose. However seller refuses to replace this spare part. Everyone in stores but confirmed to me that one year I have it guaranteed.
All in all, the seller seems to be just as good, as long as there are no problems. However, customer service is a disaster. Only his answers in the negative entries You have to look! Zero insight, only justifications! It's always just blame the buyer :-(

Cat loves the part and purrs! Rank: 5/5
November 28
Unfortunately not as good! 1 Rank: 1/5
April 11
Means 300 Rank: 3/5
October 30

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